Last Updated: September 2024
1. Introduction
Welcome to Oakmere Manor Farm (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.oakmeremanorfarm.com] or engage with our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Includes your name, email address, phone number, postal address, and any other information you provide when filling out forms on our website, subscribing to our newsletter, or contacting us.
- Payment Information: Details related to your transactions with us, including payment card details.
- Usage Data: Information about your interactions with our website, such as your IP address, browser type, pages viewed, and the dates/times of your visits.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and manage our services, including booking and managing farm stays, events, and other services we offer.
- To process your transactions and send you related information, such as booking confirmations and invoices.
- To communicate with you, respond to your inquiries, and send you updates or promotional offers.
- To improve our website, services, and customer experience.
- To comply with legal obligations and protect our rights.
4. Sharing Your Information
We do not sell your personal information to third parties. We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, email delivery, and hosting services.
- Legal Authorities: When required by law or to protect our legal rights, we may disclose your information to government authorities or law enforcement.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings.
6. Data Security
We implement a variety of security measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Rights
You have certain rights regarding your personal data, including:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can ask us to correct or update any inaccuracies in your personal data.
- Deletion: You can request that we delete your personal information, subject to certain exceptions.
- Opt-Out: You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Please review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: Oakmere Manor Farm.